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PinkQueen strives to provide a pleasurable shopping experience and superior customer service to all of our customers. If for any reason you are not satisfied with the item you received, we are here to help you!
*Some products may have a little difference caused by light,shooting angle and different displays. Please be subject to final products. In case of return due to this situation, the customer will be responsible for the return shipping fee.
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Refunds *We offer full refund if the order is cancelled within 24 hours of your purchase. You should contact us at service@pinkqueen.com immediately once you decide to cancel the order. *For orders cancelled after 24 hours of purchase but have not been shipped, we will offer partial refund after charging a 15% cancellation fee of total price other than freight.(The reason for charging this fee is that we have to pay the cost of goods preparation and packaging, please understand.)
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